Stress, Emotional Intelligence and Performance in Healthcare

White Paper by Lorenzo Fariselli, Joshua Freedman, Massimiliano Ghini MBA,& Federica Valentini.
Publication Date: February 25, 2008
Abstract:
"As in many fields, healthcare is a complex and stressful environment where interpersonal interactions are of paramount importance. This study finds that in a sample of 68 professional midwives and obstetricians in a large urban hospital, emotional intelligence is strongly predictive of performance (66%), stress is slightly predictive (6% to 24%), and emotional intelligence is predictive of stress management (6.5%)." Click title to read the white paper.